Whether you’re craving bold flavour at home or on the go, Church’s Texas Chicken™is always within reach in Canada. Visit your nearest store or get your favourite meals delivered hot and fresh, just the way you like it.
At Church’s® (also referred to in this Consumer Privacy Policy as “we,” “our,” or “us”), we strive to do everything we can to respect the trust customers have in our brand and our commitment to your privacy is no exception. We are committed to protecting and safeguarding consumer privacy, especially for children.
Thanks again for visiting us on the internet and for placing your trust in Church’s®.
Church’s® is pleased to provide information to all of its customers about its privacy practices in this Consumer Privacy Policy. Please be assured that Church’s® uses its best efforts to protect the privacy of visitors to this website and the Church’s® mobile app. This Consumer Privacy Policy applies to the websites and mobile app where the Consumer Privacy Policy is displayed. This Consumer Privacy Policy does not apply to data collected directly by our Franchisees or data collected from our employees.
For purposes of this Consumer Privacy Policy, “Personal Information” refers to information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you, and includes “personal data” or similar terms as defined in applicable law. Cajun Operating Company is the data controller responsible for the processing of your Personal Information.
US Residents: Please navigate to our Privacy Policy for U.S. residents available at https://www.churchs.com/privacy-policy.
We collect the categories of Personal Information identified below.
| Category | Examples |
|---|---|
| Identifiers and biographical information | A real name, postal address, unique personal identifier, Real Rewards member identifier, online identifier, birthday information (month and day), Internet Protocol (IP) address, email address, unique device identifier (UDID) or mobile equipment identifier (MEID) for your mobile device, advertising identifiers (for example, IDFAs and IFAs) or similar identifiers. |
| Personal Information categories listed in the California Customer Records statute | Payment card details. |
| Commercial information | Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies, and your responses to our survey questions. |
| Internet or other similar network activity | Browsing history, search history, computer or mobile-device operating system and browser type; type of mobile device and its settings; referring website (a site that has led you to ours) or application; online activity on other websites, applications or social media; information on a consumer’s interaction with a website, application, or advertisement; communications to us or regarding us on social media; and activity related to how you use our online services, such as access dates and times, the pages you visit on our sites or in our mobile apps. |
| Geolocation data | Physical location, including to help you find a store location near you in our Mobile App. |
| Audio, electronic, visual, thermal, olfactory, or similar information | Images collected via CCTV in our store locations. |
| Inferences drawn from other personal information. | Profile reflecting a person’s preferences, characteristics, predispositions, behavior and attitudes. |
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you or for any purpose other than the permissible purposes set forth in the regulations implementing applicable privacy laws. Such purposes include providing our services and verifying, maintaining the quality of, and improving our services.
We may use the information we collect about you in other ways, which we will tell you about at the time we collect it or for which we will seek your consent. We will not use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing notice to you.
Lawful Basis for Processing: The law of certain jurisdictions requires us to set out the lawful basis that we rely on to collect and use your Personal Information as described in this Consumer Privacy Policy. Where applicable, the lawful bases upon which we rely on in order to collect and use your personal information are as follows:
We will retain your Personal Information for as long as reasonably necessary to provide you with our services that you request, for marketing purposes unless you opt out as described in our Consumer Privacy Policy, or otherwise where permitted or required in accordance with applicable law. We will retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. What this means in practice will vary between different types of information, and when we consider our approach we take into account ongoing business or legal needs for the information, for example in relation to tax, health and safety, and potential or actual disputes or investigations.
Please note that we may combine Personal Information that we receive from various sources. For example, we may combine Personal Information that we collect from you offline with Personal Information we collect from you through our online services. Similarly, we may combine Personal Information that we receive from third parties with Personal Information we already have about you. We use, disclose, and protect combined Personal Information as described in this Consumer Privacy Policy.
We may disclose each category of your Personal Information to the following categories of recipients:
We may disclose your Personal Information for other reasons that we will describe at the time of information collection or prior to disclosing your information.
Please note that we may de-identify or aggregate Personal Information so that it will no longer be considered Personal Information and disclose such information to other parties for purposes consistent with those described in this Consumer Privacy Policy.
Our website and mobile app are intended for a general audience. We do not direct our website or mobile app to users under eighteen (18), nor do we knowingly solicit, collect, sell, or share any Personal Information from users under the age of eighteen (18). If you are a parent or legal guardian and think that your child has given us data, please contact us at [email protected]. If we learn that a minor has provided Personal Information through our websites or mobile app, we will use reasonable efforts to remove such information from our files.
We have implemented physical, administrative, and technical safeguards to maintain the security, confidentiality, and integrity of your Personal Information. However, as no transmission of information over the internet is absolutely secure, we cannot offer a guarantee as to the safety of your information.
Our website and restaurants are available worldwide. We may be required to process or transfer your Personal Information outside the country in which you reside, including in the United States. We may also use service providers that process your Personal Information to assist us in offering our services and digital properties, and these service providers may process or transfer your Personal Information outside the country in which you reside. In some of these locations, data protection laws may be less stringent than in the country in which you reside. Where required by applicable law, we will use data transfer mechanisms to appropriately safeguard your Personal Information or obtain your consent for the transfer of your Personal Information.
All web sites operated by Church’s® will adhere to this Consumer Privacy Policy. The policies of some Church’s® sites may vary, however, because of local customs, practices or laws or due to circumstances unique to that site. In all cases, however, sites operated by Church’s® will honor the commitments to our customers set forth in this Consumer Privacy Policy regarding the collection and use of Personal Information.
Many Church’s® restaurants are owned and operated by franchisees who are independent businessmen and women. Some franchisees also operate independent web sites. In many cases, franchisee sites follow this Consumer Privacy Policy. However, please review the privacy policy provided to you by our franchisees for details on their privacy practices.
Depending on the laws of the country in which you reside, you may have certain rights in relation to your Personal Information, including:
U.S. Residents: Please review our Privacy Policy at https://www.churchs.com/privacy-policy to learn more about the privacy rights available to you.
To exercise your privacy rights, please submit a data subject request to us by:
We may take steps to verify your identity before responding to your request by asking you a series of questions about your previous interactions with us. Submitting a privacy rights request does not require you to create an account with us.
We will not discriminate against you if you decide to exercise your privacy rights.
Please note that, where permitted under applicable law, we may decline a request if we are unable to verify your identity (or an agent’s authority to make the request) and confirm the Personal Information we maintain relates to you.
Only you, or someone legally authorized to act on your behalf, may submit a request related to your Personal Information. You may also submit a request on behalf of your minor child.
You may designate an authorized agent to request any of the above rights on your behalf. You may make such a designation by providing the agent with written permission, signed by you, to act on your behalf. Your agent may contact us as set forth below in “How to Contact Church’s Texas Chicken® USA” to make a request on your behalf. Even if you choose to use an agent, as permitted by law, we may require verification of the agent’s authorization to act on your behalf, require you to confirm you have authorized the agent to act on your behalf, or require you to verify your own identity.
If you have agreed to receive marketing communications from us, you can later opt out by following the opt-out instructions in the marketing communications we send you.
You can also generally find your communication preferences with instructions on how to opt out in the profile section of the online services that you use.
You may also have the ability to change your communication preferences using your device settings.
If you do opt out of receiving marketing communications from us, we may still send communications to you about your transactions, any accounts you have with us, and any contests, competitions, prize draws or sweepstakes you have entered. Opting out of one form of communication does not mean you have opted out of other forms as well. For example, if you opt out of receiving marketing emails, you may still receive marketing text messages if you have opted in to receiving them. Please note that if you are receiving communications from a Church’s Texas Chicken® franchise, then you will need to opt out from them directly.
You may be able to opt out of receiving certain targeted or interest-based advertisements using the browser opt-out tools and consumer choice mechanisms provided by advertising industry self-regulatory groups by following the links below:
You also can control whether you see interest-based advertisements on your mobile device(s) in the following ways:
You will need to opt out separately on all of your browsers and devices, as each opt out will apply only to the specific browser or device from which you opt out. If you delete or reset your cookies or mobile identifiers, change browsers, or use a different device, any opt-out cookie or tool may no longer work and you will have to opt out again.
Even if you choose to opt out of receiving interest-based advertising, you may still receive advertising, but the advertisements may be less relevant.
Some of our partners may provide you with additional choices with respect to interest-based advertising. For example, certain social media platforms allow you to control your advertising preferences directly through their services. Please review the privacy policies of the third-party services you use for more information.
We may offer links to sites that are not operated by Church’s®. If you visit one of these linked sites, you should review their privacy and other policies. We are not responsible for the policies and practices of other companies, and any information you submit to those companies is subject to their privacy policies.
If you are a user with a disability, or an individual assisting a user with a disability, and have difficulty accessing or navigating our digital channels – including this Consumer Privacy Policy– please contact us at [email protected]. You can also review our Digital Accessibility Statement.
From time to time, it may be necessary for Church’s® to change this Consumer Privacy Policy. If we change our policy, we will post the revised version here, so we suggest that you check here periodically for the most up-to-date version of our Consumer Privacy Policy. Rest assured, however, that we will provide appropriate notice to you via email or a banner notice on our websites prior to making any material changes to our Consumer Privacy Policy that affect Personal Information we have previously collected from or about you.
If you have any questions or concerns about this Consumer Privacy Policy, you may contact us at [email protected] or by mail at:
Address
Please read this supplemental jurisdiction-specific privacy notice, which contains additional disclosures and privacy rights that may be applicable to you depending on your jurisdiction of residence.
At Church’s Texas Chicken™, we use cookies and other tracking technologies to learn more about how people use our websites (“Sites”) and mobile device applications (“Mobile Apps”) and to improve your online experience. In this Cookie Policy, we provide information about these technologies and how to control them. This policy forms a part of the Cajun Operating Company’s Church’s Texas Chicken™, Privacy Policy (“Privacy Policy”)
A “cookie” is a small text file that is placed onto an Internet user’s web browser or device and is used to remember and/or obtain information about the user. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a randomly generated unique number or other value.
A “web beacon” is a small object or image that is embedded into a web page, application, or email and is used to track activity. They are also sometimes referred to as pixels and tags.
Please note the following:
Cookies are divided into three main categories. You can manage your preferences for these cookies at any time through our Cookie Settings Tool.
Essential Cookies: These cookies are strictly necessary for the website to function correctly. They enable core functionalities such as page navigation, user authentication, and security. You cannot opt-out of these cookies as our Sites and Apps cannot work properly without them.
Analytics Cookies: These cookies allow us to analyze usage behavior to measure and improve performance of the Site and App.
Marketing Cookies: These cookies are used to track your activity across our Sites and other websites to build a profile of your interests and show you relevant advertising. They are set by us or our third-party advertising partners, such as Meta (for the Facebook Pixel) and Google (for the Google Ads tag). They help us measure the effectiveness of our advertising campaigns and deliver targeted ads that are more likely to be of interest to you.
We use the following cookies on the Sites:
| Cookie Name | Purpose | Duration | Provider | Category |
|---|---|---|---|---|
| _ga | Google Analytics | 2 years | Analytics | |
| PHPSESSID | Session management | Session | First-party | Strictly Necessary |
| _fbp | Facebook Ads | 3 months | Meta | Marketing |
We use cookies, web beacons and other similar technology, to collect information for the purposes described in the Privacy Policy. We may also combine the information collected by these technologies with information we have collected about you by other means that are described in the Privacy Policy.
We may use these technologies as follows:
For example, we may use certain technologies to determine whether you have opened an e-mail or clicked on a link contained in an e-mail, how you use the pages and content in our mobile apps, or whether you have clicked on a Church’s Texas Chicken™, online advertisement.
Both we and others (such as our advertising networks or social media companies) may use these cookies, web beacons, or other similar technologies to collect information about your online activities, over time and across third-party websites and devices, and when using our online services to further personalize your experience with us and to display targeted advertising.
We may use cookies for a variety of purposes. For example, we track the total number of visitors to our Sites and Mobile Apps on an anonymous aggregate basis. We may also employ cookies so that we remember you when you return to the Sites, to keep track of the items in your shopping cart if you purchase merchandise online, to administer certain contests and sweepstakes and to help customize your Church’s Texas Chicken™ web experience. We may associate personal information with a cookie file in those instances.
Website Cookie Settings Tool: You have the right to review the types of cookies or similar technologies served on our website and to decide whether to accept or reject cookies, except strictly necessary cookies, by using our Cookie Settings Tool. We provide a banner with the Cookie Settings Tool when you first access the Site. You can also access the Cookie Settings Tool by clicking on the icon in the bottom left-hand corner of your screen as you browse our Site.
Our tool enables you to disable Marketing cookies (i.e., for targeted advertising or social media advertising) and Analytics cookies (i.e., that enable us to offer certain services or analyse usage behavior). Users are not able to disable essential cookies that are necessary for Site functionality.
Browser Controls: You can also use the options in your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. Click on the “Help” section of your browser to learn how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of our Sites and Mobile Apps.
Targeted Advertising: When you use our online services, we (and our vendors who provide services to us) may collect information about your activities using cookies or similar technologies so that we can provide you with advertising tailored to your interests.
Mobile Advertising: You can opt-out of having your mobile advertising identifiers used for certain types of targeted or personalized advertising by accessing the settings in your mobile device.
